Book Reviews
7 Lessons for Leading in Crisis - Book Review 
Success or failure? With so many companies currently in crisis, people are looking for leaders to steer them back to safety. 7 Lessons For Leading in Crisis by Bill George provides the key to a leader's success by providing scenarios for leaders that have succeeded and those that failed.
Are you an Effective Boss? 
Leadership skills are the cornerstone of any effective organization. Authors Stephen E. Kohn and Vincent D. O'Connell share insights on effective leadership in their book 6 Habits of Highly Effective Bosses.
Career Development Book Shop
Becoming successful in the workplace is important. With so many books available, it's hard to determine where to spend your time. The books reviewed in the Career Training Book Shop are my top picks to read that are well worth your time.
Customer Service Management - Book Review
Some companies believe customer service is one of those skills that can not be taught. Renee Evenosn debunks that myth in her book Customer Service Management Training 101. A guide for managers to save their customers by training employees on how to provide exceptional customer service.
Does Someone Have to Go TV Show Review
What would you do if you were given the opportunity to let someone go? The reality-based TV show “Does Someone Have to Go,” explores companies with dysfunctional employees – the jerk, the lazy one, the motor mouth. Employees are given the opportunity to select employees to terminate or demote.
Effective Performance Goals Phrases - Book Review
Are you a manager or supervisor tired of putting in long hours to complete the goals section of your employee's performance evaluation? 2600 Phrases for Setting Effective Performance goals by Paul Falcone is a handy guide for setting core competency goals at any level.
Grad to Great - Book Review
Grad to Great - Discover the Secrets of Success in Your Career by Anne Brown and Beth Zefo is an excellent resource for recent college graduates leading from graduation to career success.
How to Connect With Anyone - A Book Review
How to Connect with Anyone by best selling author Leil Lowndes is filled with great tips and tricks on how to make relationships work. I recently had the opportunity to talk to Ms. Lowndes about her book.
How to Survive on a Teacher's Salary
Struggles with the recession? In a career that you enjoy but pays only modest wages? How to Survive (and perhaps thrive) On a Teacher’s Salary by Danny Kofke provides the information and inspiration needed to bring it all together.
Increase Your Influence at Work - Book Review
People tend to think that the ability to influence is limited to those in power - managers or CEO’s. In fact, the ability to increase your influence in the workplace is a skill that can be developed. Increase Your Influence at Work by Perry McIntosh and Richard Luecke will show you how.
Inside the Magic Kingdom – A Book Review
Do you know who your customers are? What about your competition? What can we learn from "the mouse?" Disney World sets the gold standard in providing customer service. "Inside the Magic Kingdom" takes us on a journey to see how.
Make Yourself Indispensible - A Book Review
101 Ways to Make Yourself Indispensible at Work by Carol Silvas, provides just that - 101 tips and techniques to improve your skills and gain a competitive edge in the workplace.
More Time for You - A Book Review 
What do you do when there are not enough hours in the day? Have you tried hundreds of timesavers that actually create more work in the long run? More Time for You by Rosemary Tator and Alesia Latson provide simple tactics to help you tame your life and find time for what is important to you.
No Excuses - A Book Review
If you could pick one aspect of your life to improve, what would it be? Is it your family? Perhaps your career? What if you could find a personal coach for these areas all in one place? The Power of Self-Discipline - No Excuses by Brian Tracy provides coaching in 21 different life areas.
Office Mate - A Book Review
At first glance, Office Mate - The Employee Handbook for Finding and Managing -Romance on the Job by Stephanie Losee and Helaine Olen, appeared to be the type of book that most companies would ban from their office, but read further and you will find sound advice on office relationships.
Thank God It's Monday - Book Review
When was the last time you went to work happy on a Monday? If it's been a while it may be time to read Thank God it's Monday - How to Create a Workplace You and Your Customers Love by Roxanne Emmerich.
The 4th Secret – A Book Review
Remember the One Minute Manager? The 4th Secret of the One Minute Manager takes up where the One Minute Manager left off. The 4th secret is a powerful tool for leaders. Learn what it is and how to use it.
The First Time Trainer – Book Review
Are you a new supervisor or a first-time trainer needing help on how to get started providing training to organizational employees?
The Leadership Pill - A Book Review
Leadership in the form of a pill? What if life were just that easy? The Leadership Pill - The Missing Ingredient in Motivating People Today by Ken Blanchard and co-authored by Marc Muchnick creatively entertains us while teaching effective leadership and motivating skills.
The Present - A Book Review
Remember how uncomplicated life seemed when you were younger? As we grow, work, life and relationships seem to get progressively harder. Let Spencer Johnson give you a “present” on how to rediscover that joy and reach success.
Who Moved My Cheese - A Book Review
Change is the foundation to success. How skilled are you at accepting change? This amusing classic by Spencer Johnson will help you to learn how to successfully deal.
Womenomics - A Book Review 
Womenomics - Write Your Own Rules for Success by Claire Shipman and Katty Kay, takes you on powerful journey. The book helps women to realize that they can balance home and work - and be happy too!
You Don't Have to Learn the Hard Way - Review
Making it in life is difficult enough. You Don't Have to Learn the Hard Way by J.R. Parrish provides highschool and college graduates a road map to success not only in their career, but life as well.
Zap the Gaps - A Book Review
Authors Blanchard and Robinson engage in the usual Blanchard style of story telling to emphasize how to target and improve poor performance.
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